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FAQs
Product & Comfort
What fabric is used in Masculino Latino underwear?
Masculino Latino underwear is made with premium cotton elasthane soft stretch fabric & bamboo modal fabric designed for all day comfort, breathability, and flexibility so it moves naturally with your body.
Is the fabric breathable for hot weather?
Yes. The fabric is lightweight and breathable, helping keep you cool and comfortable even during long days or in warm weather.
Will the underwear ride up during the day?
No. Masculino Latino underwear is designed with a secure fit that stays in place, so you do not have to keep adjusting it throughout the day.
Is it comfortable for gym or physical activity?
Yes. The stretch fabric and supportive fit make it comfortable for workouts, sports, and everyday movement.
Does the waistband feel tight?
No. Our waistband is designed to be soft, flexible, and supportive, giving a snug fit without digging into your skin.
Will the fabric lose shape after washing?
No. The material is designed to retain its shape and stretch even after multiple washes when washed according to care instructions.
Is it suitable for all day wear?
Yes. Masculino Latino underwear is designed for all day comfort, whether you are working, traveling, or relaxing.
Will the color fade after washing?
No. Masculino Latino underwear is made with high quality dyes that are designed to resist fading. With proper washing and care, the colours remain rich even after multiple washes.
How long will the underwear last?
With proper care, Masculino Latino underwear can last quite a long time. However, dermatologists generally recommend changing underwear every 6 months / 30 washes.
Does Masculino Latino underwear have a pouch?
No. Our design focuses on a natural and balanced fit rather than a structured pouch. This helps keep the underwear comfortable, minimal, and suitable for everyday wear under different types of clothing.
Do you offer thongs or jockstraps?
Currently, we offer briefs, trunks, and boxers. Other styles like thongs or jockstraps are in the pipeline.
Will the underwear show lines under pants?
Masculino Latino underwear is designed with a clean and fitted silhouette that helps reduce visible lines under most trousers and jeans.
Is the fabric stretchy?
Yes. The fabric includes four-way stretch properties so it adapts to your body shape and allows comfortable movement throughout the day.
Is the underwear suitable for sensitive skin?
Yes. The fabric is soft and skin friendly, designed to minimize irritation during long hours of wear.
How should I wash and care for the underwear?
For best results, wash in cold or normal water with mild detergent and avoid high heat drying. Proper care helps maintain fabric softness, stretch, and color for longer.
Return & Cancellation Policy
Can I cancel my order after placing it?
Yes. You can cancel your order before it is shipped. Once the order has been dispatched, cancellation will no longer be possible.
How can I cancel my order?
You can cancel your order by contacting our support team with your order ID through email or Whatsapp. Our team will assist you with the cancellation process. (Our customer care number is 8870420222 and email address is mahesh@gloryhouse.info)
Can I return my underwear if the size doesn’t fit?
Due to hygiene reasons, underwear products cannot be returned once delivered. Please check the size chart carefully before placing your order. Your jeans waist size is the same as your underwear size, so if you wear 32 waist jeans, choose size 32 underwear.
What if I receive a damaged or defective product?
If you receive a damaged or defective item, please contact us within 48 hours of delivery with photos or videos of the product. Our team will arrange a replacement after verification. (Our customer care number is 8870420222 and email address is mahesh@gloryhouse.info)
Can I return a product if I simply change my mind?
For hygiene and safety reasons, we do not accept returns for underwear products unless the item is defective or damaged.
How long does it take to process a refund for cancelled orders?
Refunds for cancelled orders are usually processed within 5–7 business days after confirmation.
What happens if I cancel an order that was paid online?
If your order was prepaid and gets cancelled successfully before dispatch, the amount will be refunded to your original payment method.
Can I modify my order after placing it?
If your order has not yet been shipped, you can request a modification by contacting our support team as soon as possible. (Our customer care number is 8870420222 and email address is mahesh@gloryhouse.info)
Shipping & Delivery
Do you ship outside India?
Currently, we ship only within India. International shipping is not available at the moment.
Where can I buy Masculino Latino products?
Masculino Latino products are available exclusively on our official website. We currently do not sell on marketplaces like Amazon, Myntra, Blinkit, or any other platforms.
Is Cash on Delivery (COD) available?
Yes, Cash on Delivery is available across India. A ₹50 COD fee is applied to COD orders.
Is shipping free?
Yes. We offer free shipping across India on all pre-paid orders placed on our official website.
How long does delivery take?
Orders are usually delivered within 3 to 7 business days, depending on your location.
How will I know if my order has been shipped?
Once your order is shipped, you will receive a shipping confirmation message with tracking details so you can track your delivery.
Can I track my order?
Yes. After dispatch, you will receive a tracking link that allows you to track the status of your order in real time.
What happens if I am not available during delivery?
If you miss the delivery attempt, the courier partner will usually try again or contact you to reschedule the delivery.
Become a Masculino Latino Model / Creator
Do I need professional modelling experience?
No. Professional modelling experience is not required. We work with both experienced models and new creators who have the right confidence, personality, and presence on camera.
How can I become a model or creator?
You can apply by sending your Instagram ID and or portfolio along with basic details such as previous collaborations & commercial charges to collab@gloryhouse.info. You can also DM us directly on Instagram at @masculino_latino.
What kind of creators do you look for?
We look for creators who are confident, expressive, and comfortable representing the brand on camera. Fitness enthusiasts, lifestyle creators, and models who match the Masculino Latino vibe are always welcome to apply.
Do I need a large following?
Not necessarily. While a good following helps, we are more interested in authentic creators who can represent the brand well and create engaging content.
What kind of collaborations do you offer?
Collaborations may include product collaborations, content creation, brand campaigns, and social media features, depending on the creator and project requirements.
Will I be paid for collaborations?
Some collaborations may be paid, barter based, or campaign based, depending on the scope of the project and the creator profile.
How long does it take to hear back?
Our team reviews submissions periodically. If your profile matches an upcoming campaign, our team will reach out to you directly.
Can creators from anywhere apply?
Currently, applications are open to creators and models who are residents of India. Some campaigns may also require travel or physical presence depending on the project.